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Key Account Manager

Overview

The Key Account Manager maintains client relationships, negotiates contracts, drives sales growth, tracks performance metrics, and ensures customer satisfaction by serving as the primary contact for all account-related matters.

Specific Skills
  • Strong interpersonal communication skills.
  • Problem-solving skills.

Responsible For
  • Serve as the lead point of contact for all customer-related matters.

  • Build and maintain strong, long-lasting client relationships.

  • Negotiate contracts and close agreements to maximize profit.

  • Prepare reports on sales.

  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

  • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).

Job Nature
Full Time
Educational Requirements
  • A bachelor’s degree in Marketing.

  • Certification from any recognized body.

Experience Requirements
3 years
Job Location
Lagos

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